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These terms set out the rules that apply when you open an account on pq88 and use any part of this site — from the games lobby and sportsbook to deposits made through bKash or Bank Transfer. Access to this site depends on your local law and eligible region, so read these terms carefully before you start.
By creating an account or continuing to use this site, you confirm that you have read, understood and accepted these terms in full. pq88 may revise these terms at any time. When a change is made, the updated version will appear on this page with a note at the top indicating it has been updated. Continued use of the site after a revision means you accept the new version. You are responsible for checking back. These terms apply to every part of pq88 — the casino lobby, the sportsbook, the live tables and any promotional area that may be active. Payment transactions processed through bKash or Bank Transfer are also covered here, meaning the deposit and withdrawal rules stated in your account area are part of the same agreement. If any clause in these terms is found to be unenforceable under applicable law, the remaining clauses stay in effect. Nothing in these terms overrides the legal protections you hold under the law of your country. Access to and use of pq88 is permitted only where allowed by your local law and the eligible regions we serve. If you are unsure whether access is lawful in your location, do not proceed without checking first.
These terms draw a clear line between what pq88 controls and what sits outside its responsibility. Knowing the scope helps you understand where to direct a question and what protection applies to each part of your activity on the site.
Opening, verifying and using your pq88 account falls fully within these terms. Login methods, password resets and account-level actions — including blocking access on request — are all governed here.
All deposits and withdrawals processed through bKash or Bank Transfer via your account wallet are covered. The amounts, limits and verification steps shown in the account area at the time of the transaction are the binding record.
Games available in the lobby — including titles from PG Soft, Pragmatic Play and Spadegaming — are provided under these terms. Game rules, stake limits and feature behaviour are set by the individual game or provider, not solely by pq88.
Links to external sites, payment processor interfaces and any service operated by a party other than pq88 fall outside these terms. pq88 is not responsible for the content, availability or practices of those services.
pq88 recognises that you have practical rights over your own account and activity. You can request a copy of your transaction history directly from the account area — the record there shows each deposit and withdrawal, including those made through bKash or Bank Transfer, with timestamps. If any detail on your account — name, contact information or linked wallet — is incorrect, you can update it through the account settings page or raise a correction request through our support channel. You also have the right to ask questions about how your data and account activity are handled. Send a written question through the live chat or email route shown on the contact page, and we will respond through the same channel. If you want to close your account, you can submit that request in writing. Account closure ends your access to the lobby and any active balance in your wallet, so confirm any pending transactions through bKash or Bank Transfer before you submit the request.
Your account area holds a full log of deposits and withdrawals. Check each entry against your bKash or Bank Transfer confirmation to spot any discrepancy, then contact support with the transaction reference.
Name, email and linked payment details can be updated through account settings. For changes that require identity verification, the instructions shown during the update flow are the steps to follow.
Any question about what these terms mean for your specific situation can be sent to our support team in writing. Use the email or live chat routes listed on our contact page.
Submit an account closure request in writing through support. Settle any open bets and complete pending wallet transactions before the request is processed.
If you have a question about any clause in these terms or how they apply to your account, reach out through the routes below. We respond through the same channel you use to contact us, so keep a record of your message.
Open the chat window from any page on pq88. Describe your question and include your account reference so we can check the relevant record quickly.
Send a written query to the email address listed on the pq88 contact page. For terms questions, include the clause number or section name so the response is specific to your concern.
The help section of your signed-in account area contains published answers to common terms questions. Check there first — many transaction and access questions are answered without needing to contact the team directly.
pq88 keeps the handling of account data and transaction records consistent with these terms. Here is what that means in practice across the four areas that matter most to your account.
Information you provide — including details linked to bKash or Bank Transfer — is used only to operate your account and process transactions. We do not sell this data to third parties. Retention periods follow the rules set by applicable law in your eligible region.
This site uses cookies to keep your session active and to remember your device across visits. You can manage cookie preferences through your browser settings. Disabling cookies may affect how certain features of the account area and lobby function on your device.
You are responsible for keeping your login credentials private. If you suspect unauthorised access to your pq88 account, change your password immediately and contact support through live chat or email. We do not ask for your password through any channel.
To request a correction to stored account data or ask how your information is used, contact the support team in writing via email. Include your account reference and specify the data point you want reviewed or corrected.
These are the questions we hear most often about how these terms apply to account activity on pq88. If your question is not covered here, use the live chat or email route on the contact page.
Yes. All transactions processed through your pq88 account wallet — whether via bKash or Bank Transfer — are covered by these terms. The limits, verification steps and records shown in your account area at the time of the transaction are the binding details.
An update notice appears at the top of this page when the terms change. Continuing to use the site after a change is published means you accept the updated version. We recommend checking this page if you return after a long break.
Access depends on your local law and whether your location falls within the eligible regions we serve. Review the eligibility information in the account area and check your local regulations before opening or continuing to use an account.
Your full transaction history is available in the account area. Each entry shows the payment method, amount and timestamp. For a dispute, note the transaction reference and raise it through the email or live chat support route with that reference included.
Game-level rules — stake limits, feature behaviour and round mechanics — are set by the game or its provider. pq88 makes those games available in the lobby, but the specific rules shown inside each title are the provider's. These terms govern your account; the game rules govern play within that title.
Send a written closure request via email or live chat. Before submitting, complete any open transactions in your wallet — including pending bKash or Bank Transfer activity — as closure ends access to your balance and the lobby immediately.