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pq88 is clear about what data we collect, why we collect it, and how it connects to your account activity — including wallet transactions made via bKash or Bank Transfer. Access to this platform and its services depends on your local law and eligible regions.
When you open an account with pq88, we collect the information needed to operate that account — your registration details, session activity, and transaction records. For wallet-linked actions like a bKash deposit or a Bank Transfer withdrawal, we record the transaction type, amount and timestamp as part of your account ledger. We do not sell this data to third parties for marketing use. Cookies and similar technologies help us keep your session active across your mobile browser and remember preferences such as your last visited lobby area. You can manage cookie behaviour through your browser settings, though doing so may affect how certain account features behave on your device. Where we rely on third-party service providers — for example, payment processors that handle bKash or Bank Transfer flows — those providers operate under their own privacy terms. We work only with providers whose data handling meets the standard we apply to our own systems. Availability of this platform and these services depends on applicable local law and the eligible regions we currently support. If you have questions about a specific data point we hold on your account, the contact routes in the Support section below are the right place to start.
This policy governs data we collect and process directly through pq88. It does not extend to third-party websites, payment providers or external services you may access through links on our platform. Understanding the boundaries helps you know exactly where our obligations begin and end.
All data collected during registration, login and session activity on pq88 falls within this policy. This includes the device type, browser and the account credentials you use to sign in from mobile or desktop.
Transaction records tied to your pq88 wallet — including bKash deposits and Bank Transfer requests — are covered here. The payment provider processing those transfers operates under its own separate privacy terms.
Activity within the pq88 lobby — which game rooms you open, how long a session runs, which categories you navigate — is logged for account security and platform performance. This data stays within our systems.
External links, third-party studios supplying game content, and any off-site services you reach from pq88 fall outside this policy's scope. We encourage you to review their own terms before sharing data with them.
You have real, actionable choices about the data pq88 holds on your account. Reviewing your records, updating incorrect details and raising questions are all steps you can take through the account area or by contacting our support team directly. We do not require you to jump through unnecessary steps to exercise these rights — the process is straightforward and handled account by account. If you believe a data point in your account is wrong — an email address, a saved payment method linked to bKash, or a transaction note — you can correct it by heading to your account settings or raising it with support. For requests that go beyond a simple correction, such as asking what data we hold or requesting its removal, our support team will acknowledge and process the request in line with this policy. Availability of certain actions may depend on local law and the eligible region your account is registered under.
Open your account area to see session history, transaction records and saved details. bKash and Bank Transfer activity is logged in your wallet section with timestamps.
Update an incorrect email, phone number or payment method directly in account settings. For changes that require identity verification, follow the steps shown in that section.
If you want to know specifically what we hold, or have a concern about how a data point was used, reach the support team through the contact routes published on this site.
You may request deletion of your account data where permitted under applicable local law. We will confirm what can be removed and what must be retained for legal or account-security reasons.
If any part of this policy raises a question, or if you want to act on your data rights, the routes below are the published ways to reach us. We respond through the same channels we use for account support — no separate privacy desk required.
Open the chat widget from any page on pq88. It connects you to the support team and is the fastest route for account-specific privacy questions.
Send your data or policy question to the support email address listed in your account area. Include your registered account details so we can locate your records accurately.
The help section within your signed-in account includes published policy documents and step-by-step guidance for common data requests, including wallet-linked transaction queries.
We keep this policy current and apply it consistently across every account on the platform. Changes to how we handle data are published here before they take effect, so you always know what applies to your account.
We use session cookies to keep you logged in across your mobile browser and to remember your lobby preferences. Functional cookies are essential; analytics cookies can be adjusted through your browser settings without losing your account access.
Account credentials and wallet data are stored with access controls that limit which internal systems can read them. Login activity is logged so you can spot any session you do not recognise in your account history.
We keep transaction records — including bKash and Bank Transfer activity — for the period required by our operating terms and applicable legal obligations. Once that period passes, data is removed or anonymised from active systems.
When we update this policy, we publish the revised version at this URL. If the change materially affects how we use your data, we notify you through your account. To request a copy of current data we hold, use the support routes listed on this page.
These are the questions we hear most often about data, account records and your rights under this policy. If your question is not covered here, the support team can address it directly.
We collect the details you enter during registration — name, email address, phone number and any payment method you link, such as bKash or Bank Transfer. We also log device type and browser so we can maintain your session across visits.
We share data only with service providers needed to operate your account — for example, the payment processor handling a bKash or Bank Transfer transaction. We do not sell your data to advertisers or unrelated third parties.
Open your signed-in account area to view transaction history, session logs and saved account details. For a broader data summary, contact us through the live chat or support email address published in your account and we will respond with what we hold.
Yes. Send a deletion request through the support channels listed on this page. We will confirm which data can be removed and which must be retained to meet legal or account-security obligations. Availability depends on applicable local law and your account's eligible region.
Session cookies keep you logged in while you move between lobby areas on your mobile browser. We also use analytics cookies to understand which sections are used most. You can turn off non-essential cookies in browser settings; your account login will still work.
Transaction records — including bKash deposits and Bank Transfer withdrawals — are retained for the period set out in our operating terms and by applicable legal requirements. After that period, records are removed or anonymised. You can view your recent history in the account wallet section.