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These legal terms set out how pq88 operates its service, what rules apply to your account, and what your choices are under this policy. Access to pq88 depends on your local law and the eligible regions we serve — please read this page before continuing.
pq88 sets these terms to give you a clear basis for using the platform. The policy covers your account, your transactions and the content we make available. Where local law in Bangladesh affects your eligibility, that law takes precedence and your access may be limited or subject to additional conditions. We do not override applicable local regulation — if your jurisdiction restricts online gaming services, you are responsible for ensuring your own compliance before proceeding. For payments processed through bKash or Bank Transfer, the transaction terms shown at the point of deposit or withdrawal also form part of your agreement with us. We keep records of account activity and transaction history as required by our operational obligations. Cookies and session data are retained to support account security and platform function. You can review the current version of this policy at any time from this page. If we update terms in a way that changes your rights, we will note that update here. Questions about the policy itself can be sent to our support team via the contact routes listed further down this page.
This policy applies to every part of your interaction with pq88 — from creating an account to using the lobby and managing your wallet. Some areas sit outside its direct scope, particularly third-party services you access through our platform.
The terms apply fully to your account registration, login, session activity and any account-level decisions such as closing or suspending access. Eligibility is determined by your region and local law at the time of registration.
Deposits and withdrawals made through bKash or Bank Transfer fall within this policy. The specific limits and verification steps shown in your account at the time of a transaction are part of those conditions.
Game content from studios available in the lobby — including slots and live table titles — is governed by this policy as far as platform delivery goes. Individual game rules are set by the respective studio and displayed inside the game.
Payment processors, game studios and any external links you follow from our site operate under their own terms. We are not responsible for the policies of those third parties, and this policy does not extend to their services.
This policy gives you several concrete ways to manage your relationship with pq88. You can review your account history — including deposits made via bKash or Bank Transfer and game session records — directly inside the account dashboard after logging in. If any personal detail on your account is incorrect, you can submit a correction request through the support routes listed on this page. We will process corrections that affect your account verification or payment records as a priority. If you want to raise a question about how your data is held or how this policy applies to your account, you can do that in writing via our support contact. We do not require you to state a specific legal basis to ask; a clear description of your question is enough. For account closure or data retention questions, contact support and our team will explain the steps and timelines that apply to your case.
Log into your account and open the transaction or session history section. Deposits, withdrawals and game activity are listed there. If something looks wrong, note the date and amount before contacting support.
If your registered name, contact details or payment information needs updating, raise it with support directly. Include your account reference and the specific field that needs changing so we can process it without delay.
You can write to us with any question about how this policy applies to your account. There is no required format — describe your question clearly and include your account email so we can respond to the right account.
For anything that requires a decision — account suspension, data retention, or a dispute about a transaction — contact us through the published support routes. We respond in the order requests are received.
If you have a question about this policy, your account rights or a transaction handled through bKash or Bank Transfer, use one of the contact routes below. These are the channels visibly published on pq88 — we only list what is actually available.
Open the chat widget from any page on pq88. This is the fastest route for account and policy questions. Have your account email ready when you start the session.
Send a written query to the support email address shown in the Contact section of the site. For policy or data questions, include your account reference and a clear description of what you need.
The Help Centre on pq88 covers common policy questions, account verification steps and transaction queries. Check there first — many questions about scope, data and account rights are already answered.
We handle account data, cookie records and transaction history according to the obligations this policy sets out. Here is what that looks like in practice across the main areas.
Account data collected during registration and payment — including bKash wallet references and Bank Transfer details — is held only for the purposes stated in this policy. We do not sell or share your personal data with unrelated third parties.
We use session cookies to keep your account active across pages and to support security checks. You can manage cookie preferences through your browser settings, though some account functions require session cookies to work correctly.
Account access is protected at login. If you notice activity on your account that you did not authorise, contact support immediately using the live chat or email route. Do not share your login credentials with anyone.
We retain account and transaction records for the period required by our operational obligations. If this policy changes in a way that affects your rights, the updated version will appear on this page. The contact route for requesting policy changes is support.
These are the questions we receive most often about legal terms, account rights and data on pq88. If your question is not here, contact support via the routes above.
Access to pq88 depends on your local law and the eligible regions we serve. If local law in your area restricts online gaming, those rules take precedence. You are responsible for checking your own eligibility before registering or depositing.
Log into your pq88 account and open the account or wallet section. Deposits made through bKash or Bank Transfer, along with game session records, are listed there. If any entry looks incorrect, contact support with the date and amount in question.
Contact support through live chat or email and specify which field needs correcting. Include your account email and any relevant reference number. Details that affect payment verification — such as a bKash wallet number — may require additional confirmation before the change is processed.
We hold registration details, login session records, payment references for bKash and Bank Transfer transactions, and game activity logs. This data is used only for account management and the operational purposes stated in this policy. We do not sell personal data.
Yes. Contact support with a clear written request and your account reference. We will explain the retention obligations that apply and the steps involved. Some records may need to be kept for a set period under our operational requirements before deletion is possible.
If we update this policy in a way that changes your rights or how your data is handled, the new version will be published on this page. Continuing to use your account after an update means you accept the revised terms. Contact support if you have questions about any specific change.